Privacy Policy

FaithWorks Window Cleaning ("FaithWorks," "we," "us") respects your privacy. This policy explains what information we collect when you request a quote, book a service, text us, or otherwise interact with us, and how we use it.

1. Information We Collect

• Name
• Phone number
• Email address
• Service address and basic details about your home (such as number of stories and approximate size)
• Messages you send us by text, email, chat, or phone

2. How We Use Your Information

• To prepare and send your quote
• To schedule, confirm, and complete window and gutter cleaning services
• To send appointment reminders, invoices, and follow-ups about your request
• To respond to your questions
• To send occasional service reminders or offers, which you may opt out of at any time

3. Text Messaging (SMS)

If you provide your mobile number on our quote form or text us, you consent to receive text messages from FaithWorks Window Cleaning about your quote, appointments, and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information

We do not sell or rent your personal information. We share it only with service providers that help us run our business (for example, our customer management, scheduling, messaging, and payment tools), and only so they can provide those services to us, or when required by law.

5. Cookies and Advertising

Our website and ads may use cookies or tracking pixels from platforms such as Meta (Facebook/Instagram) and Google to measure ad performance. Please review those platforms' privacy policies for how they handle data.

6. Data Security and Retention

We take reasonable measures to protect your information and keep it only as long as needed to provide our services or as required by law.

7. Your Choices

You may ask us to access, correct, or delete your information, or stop contacting you, at any time by replying STOP to a text or contacting us below.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

9. Changes

We may update this policy and will change the effective date above when we do.

10. Contact Us

FaithWorks Window Cleaning
Serving Northwest Arkansas and Tulsa, OK
Email: faithworks.windows@gmail.com
Phone/Text: (479) 364-5874